Privacy Policy

Last updated: March 2025

This Privacy Policy explains how Remotly (“we,” “us,” or “our”) collects, uses, and protects your personal data when using our website and services.

1. What Information Do We Collect?

We collect and process the following types of personal data:
Contact Information: Name, email address, phone number.
Account Information: Username, password, and preferences.
Payment Details: Billing address and transaction records.
Technical Data: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on site, and interactions.

2. How We Use Your Data

We process personal data for the following purposes:
To provide our services – Account creation, support, and feature access.
To improve user experience – Website analytics and performance monitoring.
To comply with legal obligations – Security, fraud prevention, and compliance.
For marketing purposes – Sending promotional emails (with your consent).

3. Data Security Measures

We take data security seriously and implement the following:
Encryption protocols to protect stored and transmitted data.
Multi-factor authentication (MFA) for account protection.
Regular security audits to ensure compliance with GDPR and ISO standards.
We comply with ISO 27001 and GDPR security standards for maximum protection of personal data.

4. Third-Party Data Sharing

We do not sell or rent your personal data. However, we may share information with:
Payment Processors: To complete transactions securely.
Service Providers: Hosting, analytics, and support services.
Legal Authorities: When required by law for compliance or fraud prevention.
All third-party providers comply with strict data protection regulations.

5. Your Rights & Choices

Under GDPR, you have the following rights:
Access your data – Request a copy of the personal data we hold.
Correct your data – Update inaccurate or incomplete information.
Delete your data – Request data erasure (subject to legal obligations).
Withdraw consent – Opt-out of marketing communications.
Restrict processing – Limit how we use your data in certain cases.

For GDPR-related inquiries, you can contact our Data Protection Officer (DPO) at dpo@remotly.work.

6. Data Retention

We retain personal data only as long as necessary:
Account-related data – Retained while your account is active.
Transaction records – Retained for tax and legal compliance.
Marketing preferences – Until you unsubscribe.

7. Cookies & Tracking Technologies

We use cookies to improve functionality and user experience. See our Cookie Policy for details.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@remotly.work
Phone: (+47) 99626397

More Legal Information

For further details, please visit our legal pages:
Terms of Service
Cookie Policy
Data Processing Agreement (DPA)